Effective Date: July 23, 2023
At Gistping.com, our primary goal is customer satisfaction. We understand that circumstances might arise where you need to return a product. Our Refund Policy outlines the conditions under which a refund or exchange is possible.
Timeframe: You have 30 days from the receipt of your order to return the product. Returns made beyond this timeframe will not be accepted.
Condition: To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.
Proof of Purchase: Please include a copy of the original receipt or proof of purchase with the return.
Eligibility: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund process will be initiated.
Method: Refunds will be processed to the original method of payment. Please allow a certain number of days for the amount to reflect in your account, depending on your card issuer's policies.
If the product you received is defective or damaged, we are happy to exchange it for the same item. Kindly reach out to us at email@example.com to initiate the exchange process.
4. Shipping for Returns
Address: [Please insert your store's return address here.]
Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Tracking: Consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
5. Non-Refundable Items
Certain items are exempt from being returned or refunded:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please ensure you read product descriptions carefully before making a purchase.
6. Sale Items
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded but can be exchanged, provided they meet the conditions outlined above.
If you have any queries regarding our Refund Policy or require assistance with your return, please contact us at:
- Email: firstname.lastname@example.org
- Phone: +1 706-531-0370
Thank you for shopping with Gistping.com. We strive to make your shopping experience seamless and satisfactory.