Capitec bank account holders are now being made aware of the latest scam going around. Customers need to be aware and keep their information safe so that they are not robbed of their money.
Customers of Capitec have been receiving calls from inidividuals saying they are from the bank’s anti-fraud division. Do not fall for this, you are on your way to being scammed if you do.
These inidividuals claim that someone has been trying to commit fruad with your account or that a stop order was put on to your card without your permission.
They then offer you fake help and ask you to allow them to block these “fraudulent” actions by approving confirmation messages that are being sent to your phone through your banking app.
Customers then end up giving these criminals their PIN numbers.
After this, they then take your through a transaction process without you knowing where they take all your funds and transfer it into their own bank accounts.
Capitec shared the following on their Twitter page:
A bank will NEVER call you & ask you for your personal details, your PIN number or to approve transactions. You should never entertain such calls but rather remain calm & drop the call. Keep your personal banking details, such as PIN numbers, safe at all times.
The bank encourages customers to contact them should they think they’ve become a victim to a scam. You can also contact their call centre at 0860 102 043.
Capitec’s way of ensuring safety for the customers is that they use the latest technology to ensure that only you can access your account at their branches.
A bank will NEVER call you & ask you for your personal details, your PIN number or to approve transactions. You should never entertain such calls but rather remain calm & drop the call. Keep your personal banking details, such as PIN numbers, safe at all times. #BankSafety pic.twitter.com/0UEntuxg42
— Capitec (@CapitecBankSA) October 7, 2020
The more you understand yourself, the more silence there is, the healthier you are. —Maxime Lagacé
